Privacy Policy

Introduction and Scope

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. It applies to all individuals who visit or interact with our platform. We emphasize transparency and user control over personal data. By continuing to use our services, you accept the terms of this policy.

Data We Collect

We collect data you voluntarily provide, such as your name, email address, phone number, and any profile details you choose to share. We also gather technical data automatically, including IP addresses, browser type, and device identifiers. Cookies and similar tracking technologies help us understand usage trends and improve functionality. We do not collect sensitive personal data unless explicitly requested and with your consent.

Use of Your Information

Your personal data is used to deliver and enhance our services, respond to your inquiries, and send important notifications. We may also use aggregated data for analytics, research, and business planning. Usage data helps us tailor the user experience and identify areas for improvement. We never use your information for purposes beyond those described without obtaining your explicit permission.

Legal Basis for Processing

We rely on multiple legal grounds to process your data, including consent, performance of a contract, compliance with legal obligations, and our legitimate business interests. Consent is required for marketing communications, which you can withdraw at any time. Contract necessity underpins account management and transaction processing. Our legitimate interests include fraud prevention and service optimization.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties for marketing purposes. We may share information with service providers who assist with operations—such as hosting, payment processing, and analytics—under strict confidentiality agreements. In the event of a merger, acquisition, or sale of assets, personal data may transfer under equivalent privacy commitments. We also disclose information when required by law to protect our rights.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. Once data is no longer needed, we securely delete or anonymize it. Backup copies may persist for a limited period according to our retention schedule. Regular audits ensure outdated data is removed promptly.

Security Practices

We implement standard security measures—including encryption, firewalls, and access controls—to protect your data. Our employees undergo regular training on data protection and confidentiality. Periodic security assessments and vulnerability scans are conducted to identify and address potential risks. Despite these efforts, no system is entirely immune from threats.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our services or legal requirements. Each update will be marked with a “Last Updated” date at the top of this document. Significant changes will be highlighted or accompanied by a prominent notice on our site. Continued use after any update constitutes acceptance of the revised policy.